FAQs

We accept the following methods of payment:

• All Major Credit & Debit Cards
• American Express
• BACS Transfer
• Cash

Please note we do not accept cheques.

We charge consultation fees because it removes the potential for a patient to anticipate “sales” pressure, since they have paid for the medical practitioner’s time already. You are paying for their time and expertise. Charging a fee is a good way to ensure a prospective patient is serious about pursuing a procedure, which can make for a more productive consultation experience.

Harley Medclinic is regulated by the Care Quality Commission, the same body that regulates the NHS in the UK. Our lead aesthetician is a fully qualified doctor and is registered with GMC.

Due to care quality commission and insurance coverage, we are unable to treat patients under the age of 18. Please note even with parental / guardian written consent we are still unable to perform treatment.

We require a £50* holding deposit to secure an appointment for a non-surgical treatment skin consultation (Micro needling, IV treatment, etc). This amount is fully redeemable for treatment on the day. This amount is not refundable.

We require a £100* holding deposit to secure an appointment for a non-surgical injectable skin consultation (Filler, injections, etc). This amount is fully redeemable for treatment on the day. This amount is not refundable.

Harley Medclinic is located at 10 Harley Street London W1G 9PF.

The nearest tube stations are Bond Street (Central and Jubilee Lines) and Oxford Circus (Victoria, Bakerloo and Central Lines). Both are a 10min walk.

Nearest Landmark: John Lewis (4mins walk), The Langham Hotel (4mins walk), Cavendish Square Gardens (2mins walk), Wigmore Hall (3mins walk)

Bicycles are left unattended outside the building at the owners risk and cannot be locked or chained to the railings.

Short-term parking is available directly outside number 10 and in the surrounding streets.

Parking charges in Westminster are applicable from Monday to Saturday from 8.30am to 6.30pm.

There is free parking all day on Sunday.

Long-term car parking is available in the underground Q-Park car park at the rear of Harley Street.

We are pleased to offer discounted parking rates with Q-Park located off Chandos Street at the rear of our building, just a short distance from 10 Harley Street.

A discount of 20% is available when you pre-book your parking and in order to do so and guarantee a space please visit:

https://www.q-park.co.uk/en-gb/cities/london/harley-street/

Enter code – 10HSQPOX

There are 4 steps into the main entrances of each of the buildings and although we do not have a permanent ramp, a portable ramp is available to allow access. We have a lift. Many of our larger rooms are wheelchair accessible, as is the lift.

Our disabled changing and WC is located on the lower ground floor.

Please note, we only allow well behaved guide dogs and documented assistance dogs onto the premises with prior permission. Please do ask your practitioner to check with reception prior to confirming your booking and arrival.

Harley Medclinic provides non surgical aesthetics and skin rejuvenation treatments that not covered by the NHS. For a list of the Private Health Insurance Companies that we work with, please get in touch with us here.

Harley Medclinic is led by the Medical Director, Dr. Fatima Tuz Zahra. Read more here.

Most of our patients are unsure of the treatment that will be best suited for them. However, provided you know what is worrying you, we will be able to advise you on the range of treatment options available. Together, we will then create a personal treatment plan to ensure the best results for you.

All procedures have side effects of some type and vary. Some side effects may be minor, such as a small bruise or redness, while other side effects may mean that you must stay out of the sun for a prolonged period of time. We will advise you on the steps that you need to take following your treatment.

Harley Medclinic is a private dermatologist clinic and treatments are not covered by the NHS. For a list of the Private Health Insurance Companies that we work with, please get in touch with us here.

This varies based on the treatment itself and the amount of areas. A treatment with us can take 30, 60 or 90 minutes.

Deciding on the right treatment depends on various factors, including your skin type, condition, past medical history, desired outcomes, and lifestyle. We recommend booking a consultation with our experienced practitioner to get expert advice. During this session, we will assess and discuss your concerns and goals, and develop a personalised treatment plan that aligns with your needs.

Safety is our utmost priority. All our treatments are performed by a qualified and experienced professional who utilises latest techniques and state-of-the-art equipment. We adhere to strict hygiene, aspectic measure and safety protocols to ensure the highest standards of care. Additionally, we only use products and devices that have been clinically tested and approved for use by FDA.

The longevity of treatment results can vary depending on the type of procedure, the area treated, and individual factors such as age, skin type, and lifestyle. Some treatments may require maintenance sessions to sustain results. We will provide you with a realistic expectation of outcomes during your consultation.

Most non-invasive treatments have minimal to no downtime, allowing you to return to your daily activities immediately. However, the recovery time can vary depending on the specific treatment and individual response. We will advise you on what to expect post-treatment, including any necessary downtime and aftercare instructions to ensure a smooth recovery.

Absolutely! Our clinic welcomes individuals of all genders and offers treatments that are suitable for both men and women. Aesthetic concerns are universal, and we are committed to providing tailored solutions that meet the unique needs of each client.

You can book an appointment by contacting our clinic directly via telephone, email, or through our website’s online booking system here. If you’re unsure about which treatment to choose, we recommend booking a consultation first, so we can guide you through the options available and help you make an informed decision.

Preparation can vary depending on the treatment. We may advise you to avoid certain medications, supplements, and activities that could increase the risk of bruising and bleeding or affect the treatment outcome. For some procedures, you might be asked to avoid sun exposure and not to apply any products on your skin beforehand. Detailed pre-treatment instructions will be provided during your consultation.

It’s possible to combine certain treatments in one visit, depending on your specific concerns and goals. Our expert will assess your skin condition and discuss your desired outcomes to determine a safe and effective treatment plan. Combining treatments can sometimes enhance results and reduce overall downtime.

If you have any concerns or experience unexpected side effects after your treatment, please contact our clinic immediately. Our team is available to provide advice and support, ensuring your recovery is as smooth and comfortable as possible. We’re committed to your well-being and are here to assist you every step of the way.

Our clinic is committed to providing the highest standard of care, utilising the latest advancements in aesthetic medicine. Our lead aesthetician is dedicated to achieving natural-looking results tailored to your needs and preferences. We encourage prospective clients to read testimonials, review before-and-after photos, and attend a consultation to understand our approach and the results we strive to achieve.

The ability to apply makeup after treatment depends on the nature of the procedure. For some treatments, such as injectables, you may be able to apply makeup after a few hours. However, for skin treatments that involve more intensive skin resurfacing, it’s advisable to wait until the skin has healed sufficiently. We will provide you with specific guidance based on the treatment you receive.

Yes, we value our clients and offer loyalty benefits to recurring clients. We also have a Referral Program, read more here.

We welcome and value your feedback as it helps us improve our services and ensure that we continue to meet the high standards our clients expect. You can provide feedback directly via email, on our website, or through a feedback form available at our clinic. We are committed to addressing any concerns and celebrating successes with our team.